Once your order has been processed and shipped, you will receive confirmation e-mail with the tracking number of your package. It will be shipped via DHL. All our products ship from Lebanon to the destination of your choice around the globe. Your package will be delivered to the address you specified within two to ten business days depending on your location.
www.961Brand.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of Lebanon.
Shipping fees are calculated based on the weight and size of your order, as well as your shipping destination. Please note that customs, taxes, or tariffs that may apply to your order are not included in the shipping fee.
We are required by law to declare the full value of the products on customs declarations, however we cannot mark items as gifts or undervalue them to avoid customs duties or taxes.
Customs fees & taxes may apply on the order depending on the shipping country and location, and these charges are beyond our control and are determined by the customs authorities in the destination country. 961brand is not liable of additional costs related to customs that may occur. The customer is responsible for any duties, taxes, or customs fees incurred upon importation of the products.
We recommend you contact your local customs authority to determine a landed cost price prior to completing your purchase.
Customs, duties and tax shipping policy is subject to change and we advise customers to review it periodically for updates.
Please note that delivery times vary depending on your location, with an average delivery time between 5-7 business days for ready items, some of our items are handcrafted and customized and might require up to 2 weeks to be ready & shipped. However, please also note that delivery times may be impacted by factors outside of our control, such as customs clearance procedures.
Your online payment options are Visa, MasterCard, American Express, Apple Pay or PayPal. Just chose your convenient way and proceed to use any of these easy payment options.
Orders are subject to availability and acceptance. We reserve the right to decline orders placed by persons with whom there is a dispute over the fulfillment or payment of a previous order or when such persons have repeatedly and/or abusively cancelled, returned or exchanged purchased Products or Services or have otherwise failed to comply with these Terms and Conditions.
After you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
The cardholder must retain a copy of transaction records and Merchant policies and rules.
For further information, send us an email: hello@961brand.com